Product Support
At ApexSoft, we are dedicated to providing comprehensive product support for all our applications, whether they are free or paid. Ensuring a seamless experience for our users is our top priority.
Product Help Files
To facilitate efficient product support, we encourage you to explore the product help files specific to each app before reaching out to us. These resources offer essential information about the features and functions of our applications, empowering you with the knowledge to troubleshoot common issues independently.
Contact Us for Support
When you find yourself in need of technical assistance, don’t hesitate to contact us via email at: [email protected]
To expedite the resolution process, please include the following details in your email:
1. The name of the app
2. A brief description of the problem
3. Clear instructions on how to reproduce the issue or error
4. If applicable, attach a screenshot to help illustrate the problem
5. For issues related to specific documents or files, consider sharing the file with us for direct access and more effective troubleshooting.
Our dedicated support team strives to respond within 1-2 business days. we appreciate your proactive collaboration in providing the necessary details for a swift and effective resolution.